4896 Analog DID's not working when connected - 10/16/12 04:13 AM
Hello,
I have a problem I can't figure out.
I have a 4896 with analog DID card connected to a Nortel CS1000E (Option 11c) Universal Trunk Card. My Nortel is sending 3 digits, which match my DID table in the 4896.
This has worked for over a year, but recently stopped working. I've swapped cards, changed cable pairs in between, etc.
If I open up the connection, I can go off hook toward the Vodavi, get wink, and dial 3 digits. The call goes through.
If I go off hook toward the Nortel, get wink, and dial 4 digits. The call goes through. If I connect the two systems, the Vodavi causes the port on the Nortel to go busy. If I force it idle on Nortel, then try to put a call through from Nortel to Vodavi, the Nortel port goes off hook, but never gets a wink. The call eventually fails.
Any ideas?
Thanks!
Justin
I have a problem I can't figure out.
I have a 4896 with analog DID card connected to a Nortel CS1000E (Option 11c) Universal Trunk Card. My Nortel is sending 3 digits, which match my DID table in the 4896.
This has worked for over a year, but recently stopped working. I've swapped cards, changed cable pairs in between, etc.
If I open up the connection, I can go off hook toward the Vodavi, get wink, and dial 3 digits. The call goes through.
If I go off hook toward the Nortel, get wink, and dial 4 digits. The call goes through. If I connect the two systems, the Vodavi causes the port on the Nortel to go busy. If I force it idle on Nortel, then try to put a call through from Nortel to Vodavi, the Nortel port goes off hook, but never gets a wink. The call eventually fails.
Any ideas?
Thanks!
Justin