Need help. Working on a Vodavi XTS-IP system. Something happened where one extension is flashing on DSS console and everytime you call the ext it goes right to vmail. it says on console screen forward to 2176 which is vmail. There is nothing lit on the phone itself. I have tried 640, 662 and 642.
What am I doing wrong? someone may have done something in programming, but no one knows what.
Thanks in advance for any help you can give me.
Doug

Sounds like you need to cancel DND for the extension.

I believe I have. tried several codes.
There is nothing blinking on the phone, but it is blinking on DSS console.
What code do you suggest or other proceedure?
Thanks

Try the in/out office code 644...it is in the station user guide.

Finally got back to customers site. That was it !!
Thank you very much for a simple problem that turned fustrating for me and the customer.
Thanks again, you guys are great.