Infinite/Triad 2 Ringing and Voicemail Coverage - 01/29/15 09:45 PM
Triad 1 with the additional cabinet (so that makes it a "2")
IN8020-1 4.15 Basic on the ROM's on the MBP1
Shared office space, 4 port Vodavi Digital Voicemail hung on the wall.
The phones ring daytime at Reception and select other locations, the first 6 lines have night coverage set to 450, and the VM answers those lines with a day or night menu as appropriate, using a time control.
Voicemail for the other lines is accomplished with Preset Call Forward Destinations, ringing for lines 6,7,8 is not assigned for "Night" so they go through ring cycles until the call forward timer kicks in. They also ring at station 100 for those cycles.
The ringing is an annoyance, but I'm trying to figure out if there is an easy enough way to have call coverage for both of these offices as they are actually 1 office, just with special branding on lines 6-8, 9-14 are not so much of an issue, they work fine as is.
Obviously with the time controls set on the VM, I get the line 1-6 greeting if I set ring to 4xx for night mode.
I generally can bend things to my will, but the System/VM interaction on this is just different enough from the others I have worked with to leave me fuzzy.
IN8020-1 4.15 Basic on the ROM's on the MBP1
Shared office space, 4 port Vodavi Digital Voicemail hung on the wall.
The phones ring daytime at Reception and select other locations, the first 6 lines have night coverage set to 450, and the VM answers those lines with a day or night menu as appropriate, using a time control.
Voicemail for the other lines is accomplished with Preset Call Forward Destinations, ringing for lines 6,7,8 is not assigned for "Night" so they go through ring cycles until the call forward timer kicks in. They also ring at station 100 for those cycles.
The ringing is an annoyance, but I'm trying to figure out if there is an easy enough way to have call coverage for both of these offices as they are actually 1 office, just with special branding on lines 6-8, 9-14 are not so much of an issue, they work fine as is.
Obviously with the time controls set on the VM, I get the line 1-6 greeting if I set ring to 4xx for night mode.
I generally can bend things to my will, but the System/VM interaction on this is just different enough from the others I have worked with to leave me fuzzy.