DID'S NOT RINGING TO RIGHT EXT. XTS-IP PLEASE CALL MY IF YOU KNOW WHAT I'M DOING WRONG OR HOW TO FIX ISSUE.

In order to change which extension the did rings to, you have to know what route the did number is assigned to. The route determines where the number rings. This is not a do it yourself change, you will most likely need tech support which will have a charge. There is a Vodavi dealer in your area.