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Posted By:
Gary S.
sts
-
11/07/16
09:13 PM
Customer says, loosing calls on hold. Put call on hold, go back to pick up the call, gone. Customer calls back said disconnected. I did extend the on hold timer.
thanks gary s
Posted By:
Derrick
Re: sts
-
11/07/16
09:14 PM
Any music on hold playing? Callers will sometimes think they have been disconnected and will hang up if they don't hear anything.
Posted By:
Gary S.
Re: sts
-
11/10/16
01:26 AM
No M.O.H.
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