Pathfinder IS HDD MWI not working - 11/16/16 02:23 PM
We upgraded our XTS-IP from a flash VM card to a Pathfinder IS HDD VM card. Since then, the MWI on all the extensions is not turning on when there is a message for that ext.
The original VM card used 8 virtual ports (172-179)
When the Pathfinder installed, the system allocated the additional 4 virtual ports (180-183), which renumbered the physical ports 180 and above by 4.
We are using a “BASIC” Class of Service Setting
9.1 Message waiting 3. On every message
9.2 MWI Set sequence
9.3 MWI Clear sequence
9.4 Event handler group 5
Is there supposed to be something in the MWI Set and Clear sequences? They are currently blank.
(FYI: I am just an IT guy helping our phone tech who has a lot of Vodavi experience)
The original VM card used 8 virtual ports (172-179)
When the Pathfinder installed, the system allocated the additional 4 virtual ports (180-183), which renumbered the physical ports 180 and above by 4.
We are using a “BASIC” Class of Service Setting
9.1 Message waiting 3. On every message
9.2 MWI Set sequence
9.3 MWI Clear sequence
9.4 Event handler group 5
Is there supposed to be something in the MWI Set and Clear sequences? They are currently blank.
(FYI: I am just an IT guy helping our phone tech who has a lot of Vodavi experience)