Adix with PRI with DNIS - 12/01/04 04:52 PM
a customer is complaining that they're getting several phantom rings a day at the attendant phone
main number comes in on the PRI as a DNIS number prog'd to go to sta. 201
all programming is correct and the telco says there's no trouble on their end (big freakin surprise)
when a phantom ring occurs, there's no caller id info on the display.
i know we adix techs are few but has anyone seen this before, maybe even on a different switch? please gimme something i can cram down sprint's throat. :-)
main number comes in on the PRI as a DNIS number prog'd to go to sta. 201
all programming is correct and the telco says there's no trouble on their end (big freakin surprise)
when a phantom ring occurs, there's no caller id info on the display.
i know we adix techs are few but has anyone seen this before, maybe even on a different switch? please gimme something i can cram down sprint's throat. :-)