atcomsystems.ca/forum
Posted By: Frankiephones ZULTYS - 11/09/17 04:33 PM
Hey all. I installed a Zultys MX 250 and connected it via T1 to an old Executone IDS. I can call between the two system with no issue. The problem is when a call comes in on a PRI into the EXECUTONE and I transfer it to Zultys, Zultys drops the call. In SYSLOG it shows the call as failure "not found;calling party - ids_Tie;called party-; "
Where am i going wrong ?
Posted By: oobie Re: ZULTYS - 11/16/17 02:32 PM
never worked with Zultys but do you have a ringing destination for the T1 trunks on the Zultys? Sounds like it doesn't know where to ring
Posted By: Frankiephones Re: ZULTYS - 11/21/17 12:32 PM
I do have a destination set. The same destination that answers when i call it directly. I only have this problem when transferring calls.
Posted By: Frankiephones Re: ZULTYS - 12/13/17 01:38 PM
Below is a CAS log from my Zultys system. Zultys is telling me that when i transfer a call, the executone system is dropping the call after it sends the DTMF digits 2 0 1. I can see the digits starting on line 6. Does anyone know what the data on the following lines mean ?



Dec 11 10:58:42:683 - 2 - {0x20009} [147.464] [ptl_fsm] [CAS: 0/11] CAS_PTL_ST_IDLE -> CAS_PTL_ST_WINK_ON Rx 0xf
Dec 11 10:58:42:922 - 2 - {0x20009} [147.703] [ptl_fsm] [CAS: 0/11] CAS_PTL_ST_WINK_ON -> CAS_PTL_ST_WINK_OFF Rx 0xf
Dec 11 10:58:42:924 - 2 - {0x20009} [147.705] [ptl] [CAS: 0/11] Port 0 On(Ptl Notf Wink Off) state st_CC_IDLE
Dec 11 10:58:42:924 - 2 - {0x20009} [147.705] [ptl] [CAS: 0/11] Port 0 SetState: st_CC_IDLE(1) -> st_CC_WAIT_FOR_DTMF(26)
Dec 11 10:58:42:924 - 2 - {0x20009} [147.705] [cas_dsp] [CAS: 0/11] >> DSP_start_dtmf_collection
Dec 11 10:58:43:560 - 2 - {0x20009} [148.341] [cas_dsp] [CAS: 0/11] DSP:digit rx 0x32 2:
Dec 11 10:58:43:758 - 2 - {0x20009} [148.539] [cas_dsp] [CAS: 0/11] DSP:digit rx 0x30 0:
Dec 11 10:58:43:977 - 2 - {0x20009} [148.758] [cas_dsp] [CAS: 0/11] DSP:digit rx 0x31 1:
Dec 11 10:58:45:031 - 2 - {0x20009} [149.812] [ptl] [CAS: 0/11] End of Dialing
Dec 11 10:58:45:031 - 2 - {0x20009} [149.812] [ptl_fsm] [CAS: 0/11] CAS_PTL_ST_WINK_OFF -> CAS_PTL_ST_ANSWER Rx 0xf
Dec 11 10:58:45:031 - 2 - {0x20009} [149.812] [ptl] [CAS: 0/11] Port 0 On(Ptl Notf Answer) state st_CC_WAIT_FOR_DTMF
Dec 11 10:58:45:031 - 2 - {0x20009} [149.812] [ptl] [CAS: 0/11] Port 0 SetState: st_CC_WAIT_FOR_DTMF(26) -> st_CC_SETUP_AWAIT_MEDIA_TRM(6)
Dec 11 10:58:45:031 - 2 - {0x20009} [149.812] [ptl] [CAS: 0/11] media_request_frontend: port 0 ch 4107 media_status 0
Dec 11 10:58:45:040 - 2 - {0x20009} [149.821] [cas_dsp] [CAS: 0/11] DSP:media_info_rsp
Dec 11 10:58:45:040 - 2 - {0x20009} [149.821] [ptl] [CAS: 0/11] Port 0 SetState: st_CC_SETUP_AWAIT_MEDIA_TRM(6) -> st_CC_SETUP_SEND(7)
© Sundance Business VOIP Telephone Help