I had the sys 48 at home to program. I set up caller ID to work "name and number" and it worked fine. I unplugged the system to bring it to the job and the caller id doesn't work now. All of the mem blocks are still set up and a separate id box works so I know it not Verizon.
Any suggestion would be appreciated.
Lane
Are you using an auto att?
No ...I am not using auto att
Lane
i'm guessing you went thru all of these settings just to be sure?
Caller ID Indication
Card Interface Slot Assignment 7-1
MIF (ANI/Caller ID) Assignment 7-3-04
Caller ID Display Assignment for System Mode 1-1-78
Caller ID Display for CAR Key Assignment 4-49
Caller ID Display Assignment for CO/PBX Line 3-44
Caller ID Outgoing CO Selection 4-44
Class of Service (Station) Feature Selection 2 1-8-08 4-3, 4-4,5-7
Station to Class of Service Feature Assignment 4-17
Line Key Selection for Tenant Mode 2-06
Line Key Selection for Telephone Mode 4-12
Extension Line Key Ring Assignment (Day Mode) 4-37
Extension Line Key Ring Assignment (Night Mode) 4-38
CO/PBX Ring Assignment (Day Mode) 4-01
CO/PBX Ring Assignment (Night Mode) 4-02
DIT Assignment 3-42
ANA Assignment 3-43
Caller Name Indication Selection 3-53
I'll re-check all of them tomorrow.
Thanks
you can do caller id without a mif card (mif card will store the callerid) so 7-1 might not be an issue. but check the co cards under 7-1 and make sure that they are set for coid not just coi.
same with 7-3-04. need a mif card.
1-1-78 is where you put the stations to receive the caller id (up to 16)
4-49, 4-37, 4-38 are probably a non issue. it's just for car keys. you probably don't have lines ringing to car keys.
the class of service stuff i'd check.
4-01, 4-02 ringing i would check. the lines have to ring the stations in order to see the callerid
3-42, 3-43 are also a non issue. dit/ana would make it ring only in 1 place
Chris.......
Problem was CO line was prev tapped so many times, signal wasn,t clean. Ran new line from CO junction and callr ID is back.
Thanks for the help.