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Posted By: kabeck FMS support Auto Attendant - 06/30/04 09:18 PM
Hello all,
Newbie here.

Can someone shed some light on/if the FMS(2) voice mail system supports Auto Attendant? We have a Elite 48 system R4.5. I have been asked if I can program it to answer and route incoming CO calls to the user station then to VM if no answer.

Thanks in advance
Posted By: DrPbx Re: FMS support Auto Attendant - 07/01/04 06:47 AM
Yes, the 2 port can be used for an auto att.,but w/only 2 ports you might have an issue if you have a lot of incomming call traffic.
Posted By: kabeck Re: FMS support Auto Attendant - 07/01/04 08:04 AM
Thank you.
There are lots of options and I saw ref to VRS etc.... When I read on the FMS it has a feature AA but was not sure if I needed the VRS in addition to the FMS card.

Anyways, thanks for the VERY quick reply.

Regards
Posted By: chrislebeck Re: FMS support Auto Attendant - 07/01/04 11:00 AM
you don't need the vrs.

but as the doc said it will only take 2 calls at any 1 time. be it outside calls, people checking their boxes, or a combo.

if you need a manual email me
Posted By: Tip&Ring Re: FMS support Auto Attendant - 07/01/04 05:41 PM
Hey chris you need to work on your profile, there is no way for any one to e-mail you.
Posted By: chrislebeck Re: FMS support Auto Attendant - 07/01/04 07:53 PM
bizarre.........my email is in there.

click on the bio button to view the email address.

never mind it showed up after i re-saved my profile. weird

[This message has been edited by chrislebeck (edited July 01, 2004).]
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