NEC 2000 IVS2 AD-40 question - 10/07/04 08:44 AM
Let me preface this by saying I don't know jack about this phone system, so anyone responding, feel free to dumb it down as much as you like.
Here's the problem: Our office has several main lines that all ring on the receptionist's phone. They all have voicemail boxes. I would like to do away with all but one of the boxes and point all the extensions to the same mailbox. I tried using station management/call forwarding and forward all the 'No answer' calls on the various lines to the same #, but they all revert to their individual mailboxes for the voicemail messages. I'm using Matworx 3.60 to talk to the IVS2, if that helps. Any help is greatly appreciated.
Here's the problem: Our office has several main lines that all ring on the receptionist's phone. They all have voicemail boxes. I would like to do away with all but one of the boxes and point all the extensions to the same mailbox. I tried using station management/call forwarding and forward all the 'No answer' calls on the various lines to the same #, but they all revert to their individual mailboxes for the voicemail messages. I'm using Matworx 3.60 to talk to the IVS2, if that helps. Any help is greatly appreciated.