Hello,

We recently purchased a used "as is" phone system from a company that went out of business. The phone system looks to be in good shape. The Voicemail system is a VMS(4)U10. Of course we don't have passwords or anything. What I'd like(I'm learning) is to set the voicemail system back to default to program it. I have some experience in Lucent systems. Is there a way to do this??
thanks for replies and suggestions!!

All i can suggest is that you find some training. I come from Lucent/Avaya as well and have been on a NEC system for 6 months now. Complete 180 degree difference...not always in a good way either (my opinion)

you'll need a piece of software called cosessions and a computer near by.

you can try the default password to get in. if it works then you can drop to the little menu to restore a default database

I have cosessions installed and I can use NEC as the user and get into the system to the interface...But what do I do next??
Thanks!!

at the main screen hit esc
type in the code you used to log on
you should now see a little dos menu

1 of those options is archive/de-archive database

go to it by typing in that number.

do a de-archive system files (this isn't needed but just to make sure you have a fresh copy of all of the system files)

then do a de-archive of a default database

go back to mthe main little dos menu and restart the vm.

=========================================
if you exit too far & get out of the dos menu you can either type in either of these options:

vm start (to restart the vm)

or

diskmenu or diskutil (can't remember off hand which it is. this will get you back to the dos menu thingy)

That did the trick. I'm able to move forward now! Thanks so much!

no problem.....anytime