atcomsystems.ca/forum
Posted By: TSCOffMgr Voice Mailbox Busy - 04/05/11 12:42 PM
NEC Aspire Multibutton System - Can't access mail at one user's extension. Message waiting light is flashing. When pressing "MSG" it says "That Mailbox is Busy" and display reads "Talking to Intramail #2". Can anyone help resolve this?
Thanks!
Teri
Posted By: ttech Re: Voice Mailbox Busy - 04/05/11 02:30 PM
A voicemail port is locked up and a system reboot will help.
Posted By: TSCOffMgr Re: Voice Mailbox Busy - 04/06/11 10:20 AM
Wow. Are you able to tell me how much of our programming will be lost just to unlock this one extension's voicemail?
Posted By: crisco3 Re: Voice Mailbox Busy - 04/06/11 06:06 PM
You shouldn't lose any information. Restarting it should just clear the extension that is locked up. If you are uncomfortable restarting the system. There should be plenty of company's out in California that can service your system.
Posted By: TSCOffMgr Re: Voice Mailbox Busy - 04/07/11 10:13 AM
A good old reboot did the trick. Thanks for pointing out what should have been obvious!
© Sundance Business VOIP Telephone Help