I have two laptops, on one I can get into the Elite Mail LX system but on the other I get a message that the account settings do not allow me to use the Web Mailbox Manager. Please contact your system administrator if you need more information. I'm the system admin and I know the user name and password work since it works on one laptop but not the other. I've compared all the obvious settings and there are no differences. Why can I login from one system but not the other?

Do you mean "Web Mailbox Manager" or " EliteMail LX Web Administration Console"?

The Web Mailbox Manager, thanks.

The voicemail does not provide a typical security certificate like a typical website would.

If you are using Internet explorer, I think you need to adjust the security settings. Should be under TOOLS/INTERNET OPTIONS/SECURITY.

It's probably set to HIGH, try setting it to MEDIUM or LOW.

D

I've tried all the security settings and the strange thing is I can login with a few mailboxes and their assoiciated passwords but not the Master account.

Is the master mail box allowed web manager in the access options, if you look at it signing in web administrator?