Simple (probably) Voicemail From Outside question - 08/10/11 11:35 AM
I am trying to check the voicemail on my internal office mailbox from an outside line.
System is an Electra Elite IPK.
My station has a DID number set, and DID works properly, as far as that goes.
I know how to get to my mailbox if the main voicemail attendant answers. (9 + extension, etc)
The problem is, when I dial my DID #, I get my outgoing greeting, and cannot figure out how to get to the automated attendant for the office.
Or is there an entirely different procedure that I'm missing?
I was able to get to a password prompt by hitting *, however it doesn't accept my normal internal voicemail password. Is the password it is asking a separate password from my normal voicemail password?
Thanks in advance for any info!
System is an Electra Elite IPK.
My station has a DID number set, and DID works properly, as far as that goes.
I know how to get to my mailbox if the main voicemail attendant answers. (9 + extension, etc)
The problem is, when I dial my DID #, I get my outgoing greeting, and cannot figure out how to get to the automated attendant for the office.
Or is there an entirely different procedure that I'm missing?
I was able to get to a password prompt by hitting *, however it doesn't accept my normal internal voicemail password. Is the password it is asking a separate password from my normal voicemail password?
Thanks in advance for any info!