atcomsystems.ca/forum
Posted By: dxb_jeff VRS Welcome Message - SV8300 - 06/24/13 12:34 PM
hello guys,

have some inquiry. my client's SV8300 system has um8000 but its not working. i think there is a license port issue.

They have also old version of BusinessConnect 4.5 and configured answered directly by operator. No HMP.

They want to have a welcome message while calling their line. Which is the best solution I can provide them?

Thanks
Posted By: DrPbx Re: VRS Welcome Message - SV8300 - 06/25/13 12:29 AM
By 'welcome message' do you mean an auto attendant? Thank you for calling blah blah blah? Or are you referring to MOH?
Posted By: dxb_jeff Re: VRS Welcome Message - SV8300 - 06/25/13 04:59 AM
Originally Posted by DrPbx
By 'welcome message' do you mean an auto attendant? Thank you for calling blah blah blah? Or are you referring to MOH?

it's an auto attendant message/ waiting message. let say that the functionality of SV8100 VRS Queue Message is required for SV8300...

if i call the line, it should play the company message while it rings the operator.

thanks
Posted By: NECiTech Re: VRS Welcome Message - SV8300 - 11/28/13 05:43 AM
The VRS feature is available on SV8300 R8 along with version 8 feature license.
Not sure how it would integrate with BCT.
© Sundance Phone System Forums - VOIP & Cloud Phone Help