911 question SV9100 - 03/07/15 03:16 PM
I'm in the process of installing an SV9100 at the local YMCA. I'm using 1.80 software. I have turned on the alarm feature so that the front desk can see who is calling 911. I always set " trunk access code required ". I have 4 copper trunks. If I call 9-911 line 4 lights up then drops and line 3 lights up. Not sure why. If I set "trunk access code not required " and dial 911 it works fine. I haven't tried it on our demo system yet. No ars or fancy routing. Some exts are toll restricted but this happens on all exts. Any suggestions?