SV8100 3rd Party Sip Extensions Can't Get Working Fully - 11/23/15 04:50 PM
Hi everyone, having an issue on an SV8100 box where they have a Polycom IP 500 SIP conference phone that registers properly and can make outgoing calls but can't receive incoming calls. The local extensions rings when called but when you pick up it just hangs up the phone and the person calling still hears ringing until it times out with "sip out of range" which seems to be expected.
Does anyone have any ideas?
Licensing seems to be correct
I've tried setting up a soft console (MicroSIP) on a local computer and it can register the extension fine and when someone calls it the soft console rings but does the same thing when I attempt to answer basically hangs there.
Basic setup was just connecting the user with the IP Address from 10-12-09 with the port 5070 appended to it. I cleared registration status and removed the whole extension and re-added with no luck.
Does anyone have any ideas?
Licensing seems to be correct
I've tried setting up a soft console (MicroSIP) on a local computer and it can register the extension fine and when someone calls it the soft console rings but does the same thing when I attempt to answer basically hangs there.
Basic setup was just connecting the user with the IP Address from 10-12-09 with the port 5070 appended to it. I cleared registration status and removed the whole extension and re-added with no luck.