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Posted By: RONAROUND SV9100 Incontrol SMDR - 09/18/17 07:11 PM
I have a near future install with this SMDR package. I am not familiar with this at all.
any thoughts or tips before we load things up and try it? anything special on the PC being loaded/
thanks in advance!
Posted By: Coral Tech Re: SV9100 Incontrol SMDR - 09/18/17 10:43 PM
It's part of the UC suite services now.
Posted By: RONAROUND Re: SV9100 Incontrol SMDR - 09/29/17 11:38 AM
i got it installed with help from support. Remember to add extra $ when you quote this addition.another time sucker on site to boot.
Posted By: Coral Tech Re: SV9100 Incontrol SMDR - 09/29/17 12:49 PM
Really? I found it easy because it just works. Go into admin (the new web page) assign who can run reports. The go to incontrol. So far I'm loving it esp with ACD reporting now. UCSUITE is a real contender and deal sealer now.
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