Guys,

You are going to get sick of me as I learn these systems but I was telling a customer that they could reprogram keys on their handset (8100) using spkr 751 but as the key is already programmed it wouldn't let me change it. So how do I clear the programming of a one touch key from the phone to allow it to be programmed as something else?

Make it "00"

On the SL1100/2100 it's 752 + line key + 000.

That;s what I thought but it wouldn't take it!

Well it;s an 8100 but I was trying 751 so maybe I will have to check out 752

Solved the issue by showing them how to use Webpro! Thanks for the help though!