SL1100 - Department Group - Rings Busy - 12/28/17 10:07 PM
Hello all,
I'm trying to setup a new department group and cannot seem to get it to ring. When I dial it (3104) it always rings busy.
I setup
16-01: I added group 4 and set options
16-02: I set two extension up with Department group 4
11-07: I confirmed that Department Group 4 has an extension of 3104
I am stumped as to why it would ring busy when dialed despite both extensions being free. It is as if there is another place to setup that I've missed.
Thanks!!
I'm trying to setup a new department group and cannot seem to get it to ring. When I dial it (3104) it always rings busy.
I setup
16-01: I added group 4 and set options
16-02: I set two extension up with Department group 4
11-07: I confirmed that Department Group 4 has an extension of 3104
I am stumped as to why it would ring busy when dialed despite both extensions being free. It is as if there is another place to setup that I've missed.
Thanks!!