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Posted By: pete83uk NEC SL2100 Analogue Lines Call Forward - 03/13/18 05:29 PM
Hi, I cannot seem to get the call forwarding to an external number working on a SL2100 with analogue lines, if I dial the internal extenstion the call forwards to the external number, however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.

Does anyone know how to make this work?
Posted By: dans Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 06:15 PM
If you are using fix call forward make sure all the fields are populated for the call forward destination.
Posted By: pete83uk Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 07:03 PM
Same thing unfortunately, only forwards if it is dialled from an internal extension. Is it something to do with the analogue trunk to trunk transfer not kicking in?
Posted By: dans Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 07:18 PM
however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.
What do you mean when you call the analog phone number?
Posted By: Ken B Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 07:23 PM
Do you still have the trunks setup as Normal or did you change them to DIL?
Posted By: pete83uk Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 07:43 PM
They are currently set to DIL
Posted By: pete83uk Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 07:45 PM
Originally Posted by dans
however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.
What do you mean when you call the analog phone number?

I forward extenstion 200 to an external number, if from 201 I dial 200 the call then routes to the external number.

If I call the main phone number of the system, it just continues to ring and never gets forwarded, however if I forward 200 to 201 and call the main number, this works.
Posted By: dans Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 08:14 PM

If I call the main phone number of the system, it just continues to ring and never gets forwarded, however if I forward 200 to 201 and call the main number, this works.
The trunk will need to be set as DIL,
DIL to extension 200.
Test to see if it works
Posted By: pete83uk Re: NEC SL2100 Analogue Lines Call Forward - 03/13/18 09:08 PM
They are already set to DIL in 22-02
Posted By: dans Re: NEC SL2100 Analogue Lines Call Forward - 03/14/18 12:35 PM
22-02 is one setting, did you assign the DIL destination? Nothing will work if the DIL destination field is blank
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