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Posted By: dwflood Remote IP phones with the SV9100 - 03/14/18 11:46 PM
I've got our in-house SV9100 running with a dozen IP phones on our LAN, everything been working great for a few weeks. Now I'm trying to add a remote IP phone and am having all kinds of trouble.

I've narrowed it down to when I assign our routers WAN IP (public IP) to 10-12-07 'NAPT Router IP Address' for some reason this causes the inside phones on the LAN to loose connection with the 9100. If I set 10-12-07 back to default 0.0.0.0 the phones reconnect and all's well.

Why does this affect the phones on the LAN?

Posted By: Coral Tech Re: Remote IP phones with the SV9100 - 03/15/18 01:43 AM
It shouldn't. Never seen that before. Do you have your internal phones setup correctly?
Posted By: dwflood Re: Remote IP phones with the SV9100 - 03/15/18 02:36 PM
I got it working, watching the training video for SL2100 remote IP helped, same steps...

I had to add the local area network to 10-58 (networks to exclude from NAT). I also forgot to set all IP phone for NAT plug-and-play in 15-05. Not sure why the phones on the same LAN as the SV9100 would be set for NAT plug/play but its working. Now the local phones are ok and the remote IPT registered and works.

Posted By: Coral Tech Re: Remote IP phones with the SV9100 - 03/15/18 06:10 PM
10-58 for whatever reason by NEC should be set with all 3 network types as standard. No idea why they ship that way.
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