I had three IP phones to install First one was giving me grief

Until I realize maybe I have a bad phone

And sure enough I plug in a different phone and it came right up

My question is

Is there a way to default that IP phone just in case there’s something in the phone that’s making it not work

Thanks

JD

What is the model of the IP phone?

I would make sure you have the licensing.

When you say grief, what came up in the display, if anything?

If you can get into the menu you can do a factory reset on it.