atcomsystems.ca/forum
Posted By: teleco SL2100 dropping calls - 03/24/20 09:03 PM
Having a problem, intermittent , with off site VoIP phones at different locations. Using SIP trunks, inbound call rings, go off hook and call is not there, receive a error tone. No problem at the host location. Any setting I can check in programming or a possible router issue at the switch side? Thanks
Posted By: sonnym Re: SL2100 dropping calls - 05/13/20 02:36 AM
Originally Posted by teleco
Having a problem, intermittent , with off site VoIP phones at different locations. Using SIP trunks, inbound call rings, go off hook and call is not there, receive a error tone. No problem at the host location. Any setting I can check in programming or a possible router issue at the switch side? Thanks
change 15-05-47 & 48 for remote phones. Default should be 180. Try 90 if not 60. This worked for me.
Posted By: hitechcomm Re: SL2100 dropping calls - 05/13/20 03:04 AM
Are you using a POE ROUTER
Posted By: Coral Tech Re: SL2100 dropping calls - 05/13/20 12:42 PM
Changing 15-05-47 and 48 normally will fix this as sonnym suggested. However, best practice is to get the timer increased on the router/firewall causing this issue. For a few phones this is no biggie, bit deployments you are using bandwidth for no good reason.
Posted By: Coral Tech Re: SL2100 dropping calls - 05/13/20 12:43 PM
Changing 15-05-47 and 48 normally will fix this as sonnym suggested. However, best practice is to get the timer increased on the router/firewall causing this issue. For a few phones this is no biggie, big deployments you are using bandwidth for no good reason.
Posted By: teleco Re: SL2100 dropping calls - 06/01/20 11:50 AM
So far so good, changed from 90 to 60. Thanks for the help.
© Sundance Business VOIP Telephone Help