SV8100 Dial Action Tables not working - 06/08/20 08:30 PM
Hi everyone.
I'm working on getting our main dial in number set up with the Auto attendant so people can hear a recording and then select the appropriate options using 0-9.
I have an extension that is already set up to use the Dial Action Table, though I cannot get it to take any changes to the settings other than "0."
In 47-13, I can change the "0" option to unscreened transfer and get it to transfer to any of our other internal extensions, but I am unable to get that same behavior on the other dial choices. For instance, when I set 1-3 to go to different extensions and choose "unscreened transfer" the settings do not actually take. When I dial into the extension from the outside and try to choose 1-3, it just says "invalid entry."
Though like I said, I can edit 0 just fine, but any other of the options in 47-13 do not seem to take.
Any ideas?
I'm working on getting our main dial in number set up with the Auto attendant so people can hear a recording and then select the appropriate options using 0-9.
I have an extension that is already set up to use the Dial Action Table, though I cannot get it to take any changes to the settings other than "0."
In 47-13, I can change the "0" option to unscreened transfer and get it to transfer to any of our other internal extensions, but I am unable to get that same behavior on the other dial choices. For instance, when I set 1-3 to go to different extensions and choose "unscreened transfer" the settings do not actually take. When I dial into the extension from the outside and try to choose 1-3, it just says "invalid entry."
Though like I said, I can edit 0 just fine, but any other of the options in 47-13 do not seem to take.
Any ideas?