SV 8100 9.50 - 03/27/21 12:36 PM
I have an interesting situation I recently visited a new account residential customer with about 30 or 40 phones installed (1) CO Line
Whoever programmed it prior seem to have a unique set up for a certain reason not exactly sure why
When I lift the handset of any phone I do not hear any internal or external dial tone and nothing lights up on phone all phones are 24 button with 8 button sidecar
I just hear some white noise in the background and that’s only if you turn the volume up originally I didn’t think I heard anything
However the phone seem to work fine you can press a hotline key or dial an extension
I was just trying to figure out what program that was in
I think it was may be in the 80-xx-xx
I may be the volume is just turn down if that’s possible
It’s not really a problem I think it’s probably a good idea in a way so if somebody accidentally lifts the handset off the phone it doesn’t light up on anybody’s extension
Also there is a very strange problem where what used to be line 3 intermittently throughout the day that button will ring even though there’s no dial tone on it
I just deleted everything that has to do with line 3 to see what happens because there is no line 3 anymore
They currently only have one line on the phone where they used to be several
Somebody recently purchased the house I don’t believe they even moved in yet
Just wondering if anybody has seen anything like this
Thanks
JD
Whoever programmed it prior seem to have a unique set up for a certain reason not exactly sure why
When I lift the handset of any phone I do not hear any internal or external dial tone and nothing lights up on phone all phones are 24 button with 8 button sidecar
I just hear some white noise in the background and that’s only if you turn the volume up originally I didn’t think I heard anything
However the phone seem to work fine you can press a hotline key or dial an extension
I was just trying to figure out what program that was in
I think it was may be in the 80-xx-xx
I may be the volume is just turn down if that’s possible
It’s not really a problem I think it’s probably a good idea in a way so if somebody accidentally lifts the handset off the phone it doesn’t light up on anybody’s extension
Also there is a very strange problem where what used to be line 3 intermittently throughout the day that button will ring even though there’s no dial tone on it
I just deleted everything that has to do with line 3 to see what happens because there is no line 3 anymore
They currently only have one line on the phone where they used to be several
Somebody recently purchased the house I don’t believe they even moved in yet
Just wondering if anybody has seen anything like this
Thanks
JD