DSX-80 causing high noise on incoming calls - 05/13/22 07:13 PM
My customer has a DSX-80 with 5 analog trunks and 11 digital stations. Recently calling customers started hearing "howling" after the call transferred from the AA to a station. The noise sounds a little like modem noise but more irregular and with sort a static. At first it seemed to happen only occasionally, but now happens often. Only happens on incoming calls. The caller hears the noise but the station reached does not.
I replaced the CO card and the problem continued. Finally I monitored a test call on a butt set on the CO side of the system. Once we heard the noise, I pulled the bridging clips to the system and the noise stopped immediately. So it's coming from the system. Bad CPU card or any other ideas?
I replaced the CO card and the problem continued. Finally I monitored a test call on a butt set on the CO side of the system. Once we heard the noise, I pulled the bridging clips to the system and the noise stopped immediately. So it's coming from the system. Bad CPU card or any other ideas?