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Posted By: teleco SL1100 VM problem - 12/30/22 12:34 AM
I'm having a problem with my VM transfers. If I set up a DA table to dial 1 to go to ext 127 unscreen transfer, I hear, please hold a moment, I hear the DTMF and it disconnects, if I set up a screened transfer, I hear, please hold a moment, I hear the DTMF the extension does not ring during the transfer yet i goes to the mailbox. I never hear the DTMF dialed by the system during the transfer on any of my other installs. I am using SIP trunks. Any setting I can look at to resolve? Just weird stuff. Thanks
Posted By: Coral Tech Re: SL1100 VM problem - 12/30/22 03:22 PM
Check your forwarding on x127.
Posted By: teleco Re: SL1100 VM problem - 12/31/22 04:49 PM
Forwarding is correct. Something is not right with the VM transfer. This is what happens, DA 1, 1 unscreened transfer to x 127, I hear the system dial 127 and it drops me, DA1, 1 screened transfer to x 127, I hear the system dial 127, the extension does not ring but after the no answer time out it goes to the mailbox.
Posted By: Coral Tech Re: SL1100 VM problem - 12/31/22 06:25 PM
I have never heard dialing when do a transfer out of an inmail. I would look at your port config to see if they are auto seizing outside lines.
Posted By: dans Re: SL1100 VM problem - 01/01/23 12:00 AM
It sure sounds like it trying to do a screen transfer. Did you power cycle the system? If not do so.
What is the software version?
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