I posted the following problem to a newsgroup recently and thought I would try my luck here:

Original Post:

We have a Merlin Legend Mail 007 MLM and the message waiting lights on the phones do not light up when there are messages waiting. I reset the 007 MLM.

Any ideas?

Reply:

Is this the outboard unit that connects to a single line board ? Check that the last port has ICM dial tone. Its the one that sets and resets the message waiting light.

I was unsure how to answer so I added a link that shows a picture of our system I do not know what is considered the last port.

https://mropartner.com/phonesystem.xls
https://mropartner.com/phonesystem.jpg


Any help would be appreciated.

Thanks
Bill

Moving to the Avaya forum.

-Hal

Welcome to the board

I was unsure how to answer so I added a link that shows a picture of our system I do not know what is considered the last port.

This problem will most likely not be solved at user level and most likely KSU related. You should call your equipment vendor for service in this case.

For reference, the thread was moved here .