I have an older system for a home office, dropped a 7700-s and need to replace it. Is it time to replace or upgrade the software, are there newer features that one should have( caller ID ) ? Thanks

It all depends on what VER. you are running.
You can get an upgrade but if its for your house any new features probably won't help you.
You can get a phone for the one that you dropped by clicking the Sundance logo above and go to Comdial
Hope this helps.
dtmf

Thanks for the reply. How do I tell which version I have? This is also for my home office and have a total of 3 lines coming in. Thanks Again

Depending on what system you have, there will be a white tag on the right side of the KSU telling you what system you have or if it's a digital it will have a software cartrige in the slot at the very top left side of the KSU

[This message has been edited by dtmf (edited 07-04-2001).]

G0408 Rev 8 Does this tell us anything? Has a date of 1/91 on it... G

GO 408 is an Impression key unit, 4 lines , 8 stations.
Revision 18A ( for CID)or later will require that the GO 408 is a Rev. E or higher.

Does that restrict me to what model sselection on phones? Currently have 7700 series . . . Thanks

No, I was referring to the Caller ID. Your KSU needs to be that rev. and the software needs to be that revesion or higher, just so you can run caller ID. On the phones, you will still use the 7000 series phones, there's also the 2000 series phones that are used on that system but there may be a software issue on that, I personally don't know and the books I have don't show it anywhere, hopefully somebody else will pop in on that one. sorry I can only give ya one out a two.

I'll make a call and see what I can find out about that and post my findings here.

Thanks, off to Seattle to see ALL STAR game and will be back next Wednesday, then I will purchase phones...

You can use the 7700's , 8000's ,8100's phones on your system.
Hope this helps
dtmf

Sure does, I will order a couple 8024-s to add to system. Thanks Again, G