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Posted By: chazrc FX-II 17A - 06/28/04 07:49 PM
Here is a complaint from a customer.
"When I transfer a call to any extension and I have another incoming the first caller can hear me talking and can't hear the person I origanlly transfed the call to."

Is this the conference bridges being used up?
Posted By: Test-ok Re: FX-II 17A - 06/29/04 09:28 AM
It doesn't sound like they transferred the call correctly if they can still hear the person who transferred the call.
or you didn't explain the complaint well.
Posted By: chazrc Re: FX-II 17A - 06/29/04 10:57 AM
I've seen this on other FX sites as well.
Posted By: BIGDOG3c Re: FX-II 17A - 06/29/04 01:11 PM
Is this happening only on the recptionest phone ? are they using Impact attendant or just a telephone?
Posted By: chazrc Re: FX-II 17A - 06/29/04 02:19 PM
They are using SCS 24 button phones.
Posted By: Bigkayeh Re: FX-II 17A - 06/29/04 05:15 PM
Is it 190? Seems that I had an install with 190 that had this problem and upgradeing fixed it.
Posted By: chazrc Re: FX-II 17A - 06/29/04 05:44 PM
It is 191
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