Has anyone used reports on the interchange voice mail. I think it can be done but Comdial tech support is of little help

What are you wanting in the way of reports and what Rev is the Interchange? ECS reports are an option and will be additional cost to the customer.

general reports like when a call hits AA I would like to see what calls get answered and what calls go to voice mail or transfer to the operator. The system is interchange 11.1 and it has a limited reporting feature built in but I cant figure out hoe to make it work.