I need to make it longer to record message when someone call into the system and want to leave a message. Thanks.

That will be a function of the voice mail system, not the DSUII. Will need to know what VM system you have for anyone to help.

The record time allowed is set in the class of service for the mailbox.

Leo,

I went back and looked at some of your previous posts, because I remembered your user name. It didn't look like you had ever previously responded with what type voicemail you had, the last time(s) you asked voicemail questions. Please start by answering those questions, and then we can give you more assistance. "Help us help you".