Does anyone have the addy for the ftp site to download the new software for the dx120 if so please pm me thanks

Notify Vertical tech support. They will give it to you. And test it before they let you get out of queue.

They gave it to me but it will not let me log in I have turned off my firewall but nothing is working

I can only get in using windows explorer not IE.

Yes do what RBF said. Go to my computer then type in the address there. Then follow the rest it should let you in. You wont get in using IE

I use the command prompt

Jeff

Command prompt is not very easy, in my opinion.

If you turn off Use Passive FTP in Internet Explorer options, and then go in using Windows Explorer (not IE), it should work. That's how it worked for me, anyway.

Justin

Thanks for the help I was able to get in using the command prompt, sure seems like alot of work to do an upgrade.

Ain't it so Bosco...heavy sigh.

I agree, it would be nice if they had a website set up where registered vendors could download this sort of thing.

Jeff

I suspect its a problem on the Comdial FTP site.

Using Internet Exploder -

At 3 PM one afternoon, I used my mobile internet connection from my truck while sitting in a Dairy Queen to my USB disk while I still have tech support on the phone.

I left the USB disk back at the office and two hours later, using the same connection...I couldn't get into the FTP site.

I don't know. I've seen intermittent problems accessing other FTP sites. Windows XP and Internet Explorer 7 seem to have changed quite a bit in how we access FTP sites.