Good Morning!
How can we change the initial "greeting" message for the Comdial Impact system? For example, when someone calls my office, the "greeting" says, for John, press 18, for Ted, pres 16, etc. We are looking to re-record that.
Many thanks in advance.

A Comdial Impact is a phone, the system is running Impact software, and the greeting comes from an external VOICE MAIL/AUTO ATTENDANT.

That is administered from a master mailbox by logging into the voice mail system and keying the mailbox and password.

You can change it by looking around for the administrator's manual for the particular voice mail system you have.

Carl

Hi Carl. Thank you. The system was purchased used with no manual, the office admin died, and our "phone guy" has been MIA for a few months. Any leads on where we can start to find a manual? Is there anyone that you know who can help us service this system?

You will need to find out what Voice mail it is using before anyone cab give you any advise.

Where is Melville?

Melville is about 10 minutes from my office. I am cert on all Comdial and I can help you out.

Jim Hoey

SST Communications
Long Island, NY 11757

631 956 0100

Well,That's what I was getting at,Go for it.