hold light on comdial impression - 05/17/11 07:41 AM
I have a station with the hold light stuck on and can't figure out how to turn it off.That stations light then appears busy to the operator at ext. 10...HELP?
Re: hold light on comdial impression - 05/17/11 09:23 AM
Try this----
From an old FAQ sheet:
Question: I have a flashing HOLD light on my phone, how do I clear it?
Resolution:
1) Press the Intercom button, then press the Hold button.
2) This will cause a phone on the system to ring. Use this ringing phone as a marker of the
phone you will need to go to. You do not need to answer that phone, however you will need
to go to that phone and perform the following while it is in an idle state.
3) Press the Intercom button and dial #3 followed by the extension number of the phone with
the flashing Hold light.
From an old FAQ sheet:
Question: I have a flashing HOLD light on my phone, how do I clear it?
Resolution:
1) Press the Intercom button, then press the Hold button.
2) This will cause a phone on the system to ring. Use this ringing phone as a marker of the
phone you will need to go to. You do not need to answer that phone, however you will need
to go to that phone and perform the following while it is in an idle state.
3) Press the Intercom button and dial #3 followed by the extension number of the phone with
the flashing Hold light.
Re: hold light on comdial impression - 05/17/11 11:02 AM
That worked perfectly for me.THANK YOU so much!I was informed the phone causing the issue had something spilled on it and they wiped the key pad to clean it.Thanks again.
Re: hold light on comdial impression - 05/17/11 12:15 PM
I'm glad to help. Even a blind squirrel picks up an acorn every once in a while. 