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Posted By: Jack Salvadore DSU & Debut VM cover rings - 11/05/11 02:46 PM
Can't seem to figure this one out. AA picks up on first ring, which is fine. If you transfer to an extension from AA there are no cover rings, it just goes straight to VM. I fiddled with the recall timer but it is already set at 20 seconds. I n3eed to 4 cover rings for the extensions before VM picks up.
Posted By: RATHER BE FISHING Re: DSU & Debut VM cover rings - 11/05/11 04:03 PM
Does it go straight to the extension's mailbox or does it repeat the AA greeting?
Posted By: Jack Salvadore Re: DSU & Debut VM cover rings - 11/05/11 10:38 PM
Straight to the extension's MB. Extension owner never hears it ring even one time.
Posted By: RATHER BE FISHING Re: DSU & Debut VM cover rings - 11/06/11 09:26 AM
Check your transfer type in the mailboxs..I'll bet it is set to no transfer.
Posted By: dtcd21 Re: DSU & Debut VM cover rings - 11/06/11 12:02 PM
yup needs to be set to blind and then it will ring the cover rings per the dsu
Posted By: Jack Salvadore Re: DSU & Debut VM cover rings - 11/06/11 11:05 PM
Ok, amateur question but do I need to use the Keylink software to do this? I hired a Comdial expert and he did the whole VM config so I was not involved. I fnally have a copy of the software.
Posted By: RATHER BE FISHING Re: DSU & Debut VM cover rings - 11/07/11 03:11 PM
Keylink makes it easy but if you have a manual there is plenty of info on how to do it through a keyset.
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