DX120 VM/AA - 08/16/12 03:12 AM
Just got an e-mail from long time customer. I dialed into his backdoor ---4 rings---AA---dialed an extension---I immediately hear MOH. No rings. That's it. Tried it again with 3 other extensions---same result.
This just started happening, they think, about two days ago. I'm scheduling myself to go there tomorrow, but wondered if anyone has a clue as to what has happened here. I have in my mind to do a de-frag and a cold restart, but that's all I can think of right now. We're talking about a DX120--F20 with a 4 port Flash 7271C. They have two cabinets, but have re-sized and moved part of their company---so only have 6 or 7 extensions. I've kept the 2nd cabinet going, because they wanted to keep some of the older (higher numbered) extensions.
This just started happening, they think, about two days ago. I'm scheduling myself to go there tomorrow, but wondered if anyone has a clue as to what has happened here. I have in my mind to do a de-frag and a cold restart, but that's all I can think of right now. We're talking about a DX120--F20 with a 4 port Flash 7271C. They have two cabinets, but have re-sized and moved part of their company---so only have 6 or 7 extensions. I've kept the 2nd cabinet going, because they wanted to keep some of the older (higher numbered) extensions.