iDCS500 - Disabling transfer of calls - Sundance Business VOIP Telephone Help

Please guide me to disable call transfer from one specific keyset

Thank you
Mickey Shekdar

Well if you have the iDCS keysets take away the transfer key from that set.

Thanks for your reply and please excuse my ignorance but.... how do I disable the TRANSFER key?

What type of phone does the user have.
If he has a IDCS phone you can remove the Transfer key thru programming.
If a DCS, tough.

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Hello PVJ and Phonman123:

Thanks for your responses.

The keyset is iDCS 18D

Mickey

So in key programming mmc 722 you can take away the Transfer key from that keyset.That means they can't transfer a call or do any programming.You will need technician level access to program this.