Hey
This is my first post, I have just brought a samsung compact system, I have installed it, only issue I having is when trying to dial out by pushing 9 a message apears saying "Access Deny" I also can not dial into the system from a cell phone ?

Any help would be GREAT !

make sure in programming you have a call key mmc 722 and that the trunk group 9 is set up for your lines oh and what station are you at 201? default programming is allow all stations to see all trunks have you defaulted the system? can you get into programming?

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Altcomm @ A.S.E Inc

Hey, thanks so much for your reply !
I am on station 203, yes I have defaulted all the system back to standard. When I go into 722 it talks about key prog. 01:call1 ??

Thanks !!

Also when i dial 701, 702, 703 and 704 which I understand is ment to dial the trunk directly it says "out of service' for all of them ?

I would say that your first problem is the trunks are not connected to the system.

I thought the same, however they are. Weird, I have connected the trunks to the W-BL and O-W

Then maybe the co card is bad or the first 2 line ports on it.Have you defaulted the system at all?That's the first thing you should have done with it.
If you have defaulted it and that doesn't fix it try the co ports 3&4 on the w/gr w/br pairs.

Hey.

Thanks so much for your help !
Yes I have defaulted the system, and yes I have tried all other ports. Maybe I brought a dud ?

My best guess is that the co card might be bad.I am assuming you can call from station to station OK?
Are there any expansion cards in the system?If so you could try hooking up the co lines to those ports.

yeah can call other extentions. i brought a dud

Just a guess, but did you check to see if the trunk numbers were in MMC 724?

If the system was defaulted then the numbering plan should be ok.
If it is then you should be able to dial 701,702,703 704 to access the trunks.If it says invalid number then yes the numbering plan needs to be set up.

yes I did default the system, and No i havnt done anything in 724. I have read the manual just now on 724 but sadly dont fully understand it, any help would be great

caleb try what I posted above.Can you dial 701,702 etc and not get an Invalid number message?Does it say out of service?

yes I dial 701....704 and it says "out of service"
Is that bad news ?

Then I would say the trunk card is bad.

ok thanks

Nobody asked this question, so I guess I will. Can you make a call directly off of the DMarc using a test set? Are you using a channel bank at all. I have seen trouble with the DCSC and ADTRAN channel banks being configured wrong. If you meter the line, is it between 28 and 35 milliamps?

Other than that, sounds like a bad trunk card!

MAN !! the guy i brought the system off told me that there are two trunks onboard, I have since found that NOT to be the case so he is sending me down a trunk card !

Also guys, can the samsung 2100b phone work on digital ports ? i am told they are suposed to however I can not get them to work, If i push buttons the keys make a beep sound, other than that they are dead, no dial tone or nothing ?