Need help with the DCS Compact - 05/21/06 12:24 PM
Hello everybody. I'm new here. My dad's partner used to take care of all the computers and tech stuff. Now they have split and there is not help coming from the former partner. After a power outage here we figured out that unfortunately our battery backup was no longer working. So after replacing the battery and struggling through the manual for about 4 hours to figure out what the heck it was saying, I was able to get them back up to almost full strength. I've got a pretty good handle on how to program the system and I do have a tech manual.
Here's the problem we're having. When we try to dial another extension to use the intercom feature. We get the message of "unavail.CBT CBK MSG".
Now I'm sure I don't have something set right. Like I said I just kind of tried stuff until I go it working. I don't know if the extensions need to be in a certain group or something. I just put them all as operators. There is no secretary or anything.
MMC: 600 I just put all 8 extensions in the operator group.
Also we have voicemail through our phone company so one of our lines has a stuttering dial tone when we have a message. Is there a way to light a message light on the phone to tell us we have new message.
Any help you all can give me would be greatly appreciated.
Thanks,
Tyler
Here's the problem we're having. When we try to dial another extension to use the intercom feature. We get the message of "unavail.CBT CBK MSG".
Now I'm sure I don't have something set right. Like I said I just kind of tried stuff until I go it working. I don't know if the extensions need to be in a certain group or something. I just put them all as operators. There is no secretary or anything.
MMC: 600 I just put all 8 extensions in the operator group.
Also we have voicemail through our phone company so one of our lines has a stuttering dial tone when we have a message. Is there a way to light a message light on the phone to tell us we have new message.
Any help you all can give me would be greatly appreciated.
Thanks,
Tyler