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Posted By: RUSSOPOWER HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 12:02 PM
WE ARE HAVING TROUBLE WITH A DEALER AND THEY HAVE CHANGED ALL OUR PASS CODES SO WE CAN NO DO ANYTHING WITH OUR SYSTEM. DOES ANYBODY HAVE ANY HELP IN RESETING PASSCODES. PLEASE HELP
Posted By: pvj Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 12:14 PM
Resetting the passcodes for what?A little more information might help.
TECH PASSWORD AND CUSTOMER PROGRAMING
THEY CHANGED THEM BOTH AND THERE WANT TO CHARGE AN ARM AND A LEG TO COME AND DO SIMPLE THING FOR US
Posted By: metelcom Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 01:01 PM
Welcome Russ, please don't SHOUT it gives us old farts a headache :shhh:
Passwords are not allowed on the open forum, you can look for a qualified installer and PM them here is a link to installers in your area
https://www.sundance-communications...stallers/United_States/Illinois/Chicago/
Posted By: benb Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 05:16 PM
Jeez, I know this has been posted before but any way your dealer is required to give you the passwords to YOUR phone system. It belongs to you and not them. If you want to try and program it yourselves then they by law can not prevent you access to your system. Watch how fast they give you the passwords when you mention that your going to sue them.
Posted By: skip555 Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 05:27 PM
I guess he didnt like the answers here :rolleyes:

https://www.sundance-communications.../get_topic/f/23/t/000832/p/1.html#000006
Posted By: skip555 Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 05:30 PM
RUSSOPOWER

why dont you email the installer with a link to one of these threads ?

(or start another one )

I suspect his response might be very interesting
Posted By: RCA Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/20/06 05:50 PM
Do you have any overdue bills from your vendor?
A simple procedure we have used in the past is to have the customer fax Samsung tech support on their letterhead requesting (us) a certified dealer access to the system by the back door algorythm.

We call Samsung tech support and in their algorythm they look up what the back door code will be for a specific minute (helps to have the correct time on site).

During that one minute, the code they give you works to enterr programming, not a minute before, not a minute after.

Once we are in programming the first thing to do is change the passcode back to default.

All this costs is the time for the technician to be on site, Samsung does not charge.

You can do your own programming from then on if you are qualified or practice enough to be able.
Why is this posted twice with two threads?
Posted By: WRichey Re: HELP WITH RESETING TO DEFAULT PASSCODES - 07/21/06 06:34 AM
Either way your are going to have to default the system if they dont give you the codes. You need atleast customer programming to make any changes.


I am locking this thread if there are any responses in the future please put them here https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/23/t/000832.html
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