Officeserv 7100 VM/AA - 11/13/08 11:28 PM
Hi i have a customer with 7100 and built in VM/AA, they have a DDI witch is aimed straight at the VM Group (51X) it plays the message which tells customers that calls may be recorded. After the message it then rings to a group(50X) where it displays what company the customers are ringing. They now want a second DDI to hear the same meassage and then ring a new group, we need it to show the name of the DDI too. This is where i'm a little bit stuck, i created a new menu in the menu block but i don't know how to aim the new DDI at that menu??? I'm not very good at putting words and sentence's together so apologies if you do not understand.