Can someone who has done Remote Upgrades on ITP phones give me some advice and tips. I know you can set the Phone TFTP address in MMC code but exactly how are you setting up the TFTP server.

I have upgraded IP Phones locally using my laptop and a basic network between my Laptop and the ITP phone but I have a customer that has remote IP phones all over the US and I don't think they would spring for me to travel all over to do a 5 minute upgrade.

Thank you

we've had them ship the phones to us and we've upgraded them here and returned them via ups

You could always set it up on your network, and forward the TFTP port on your firewall, and just put your public ip address as the TFTP server.

Or just ask someone to set one up on their pc at each site and just use that.
Though I have never managed to get itp phones to upgrade remotely, always had to start it manually via the phone