RPlans n Overflows help - 04/20/10 09:01 PM
Can I get some insight please?
First it’s my understanding that the RTO “0†can be used to extinguish the “night key†LED and will follow station group 0/500 and is the same as RP1 under Trk ringing. Is that correct?
My goal is to have in DAY mode all trunks ring extensions then over flow to the AA
In Night mode go directly to AA. Plus having Extension 201 as the General Msg mbx when zero’d out and return on a no answer.
“Using IT tool†“Incomingâ€Â
I Programmed TRK Ringing [All Trunks 701-705] Plan 1 for 500.
I programmed TRK Ringing [All Trunks 701-705] Plan 2 for 519.
The under Group and Table, “Station groupsâ€Â
0/500 Ring all Extensions then Overflow to 519 16 seconds
19/519 is already set with VM and ports 301 through 306
This is a 7200S MP20S.
When the night key RTO “2†is set the calls go to greeting 1001 ok. But,
When Night key is in RTO “0†day mode lines ring stations as 500 calling and it forwards to the AA it does not go to the main greeting 1001 in stead says prompt that the person you are calling is not available.
With Web Management:
There is no mbx 500 but under extension it has “no Messaging†in EClass.
How to stop the grp 0/500 in overflow to 19/519 from dropping digits?
Do I need to Over flow to a different grp as normal/distribute, using like 5/505 and input the VM exts 301-306?
This doesn’t seem like the correct way to do this……but please whats the secret here gentleman?
Thanks in advance.
Vinny
First it’s my understanding that the RTO “0†can be used to extinguish the “night key†LED and will follow station group 0/500 and is the same as RP1 under Trk ringing. Is that correct?
My goal is to have in DAY mode all trunks ring extensions then over flow to the AA
In Night mode go directly to AA. Plus having Extension 201 as the General Msg mbx when zero’d out and return on a no answer.
“Using IT tool†“Incomingâ€Â
I Programmed TRK Ringing [All Trunks 701-705] Plan 1 for 500.
I programmed TRK Ringing [All Trunks 701-705] Plan 2 for 519.
The under Group and Table, “Station groupsâ€Â
0/500 Ring all Extensions then Overflow to 519 16 seconds
19/519 is already set with VM and ports 301 through 306
This is a 7200S MP20S.
When the night key RTO “2†is set the calls go to greeting 1001 ok. But,
When Night key is in RTO “0†day mode lines ring stations as 500 calling and it forwards to the AA it does not go to the main greeting 1001 in stead says prompt that the person you are calling is not available.
With Web Management:
There is no mbx 500 but under extension it has “no Messaging†in EClass.
How to stop the grp 0/500 in overflow to 19/519 from dropping digits?
Do I need to Over flow to a different grp as normal/distribute, using like 5/505 and input the VM exts 301-306?
This doesn’t seem like the correct way to do this……but please whats the secret here gentleman?
Thanks in advance.
Vinny