SVMi-20E - 'Direct call' abuse - 06/01/11 02:47 AM
Hi Everyone,
We've got quite an old OfficeServ 7200 system, with a SVMi-20E voicemail system.
We've recently seen alot of calls outside of office hours to premium rate numbers. I suspect someone has guessed one of the mailbox passwords, then pressed # for personal services menu, then 5 for placing a direct call.
I've blocked 09 numbers with our telco provider, but would quite like to disable the "direct call" feature if possible, or failing this, the whole personal services menu.
Can anyone advise how I might do this, as my skills with the OfficeServ are somewhat limited!
Thanks
We've got quite an old OfficeServ 7200 system, with a SVMi-20E voicemail system.
We've recently seen alot of calls outside of office hours to premium rate numbers. I suspect someone has guessed one of the mailbox passwords, then pressed # for personal services menu, then 5 for placing a direct call.
I've blocked 09 numbers with our telco provider, but would quite like to disable the "direct call" feature if possible, or failing this, the whole personal services menu.
Can anyone advise how I might do this, as my skills with the OfficeServ are somewhat limited!
Thanks