OS7030 phantom calls on analog trunk - 01/11/12 05:36 PM
Recently set up an OS7030 with an analog trunk module in a SOHO environment, customer complained of occasional phantom single rings in the evening/night.
They happened to be sat next to a phone when this happened yesterday - the call appears to originate from an analog trunk.
I suspect that the automated line tests by the provider (BT) are incorrectly being detected as a ring.
I'm thinking of adjusting RING DET TM in TRUNK-WIDE TIMERS but have concerns that this may break caller ID detection which is preceeded by a line reversal rather than ring burst in the UK (BT have to be different to the rest of the world).
Have any UK installers come across this and got any suggestions ?
They happened to be sat next to a phone when this happened yesterday - the call appears to originate from an analog trunk.
I suspect that the automated line tests by the provider (BT) are incorrectly being detected as a ring.
I'm thinking of adjusting RING DET TM in TRUNK-WIDE TIMERS but have concerns that this may break caller ID detection which is preceeded by a line reversal rather than ring burst in the UK (BT have to be different to the rest of the world).
Have any UK installers come across this and got any suggestions ?