When dealing with smaller accounts that do not have their own mail servers, what have you had the most luck with when setting up email gateway because we have to point to an IP address and we cannot use DNS names?

1. Do you send the .wav emails through the ISP? (we have Cox & Comcast in our area)

2. Do you send the .wav emails through a third party SMTP provider?

3. Is there a small hardware based SMTP server that can be installed in house without having a Microsoft based Exchange server as the core piece?

Thanks,

MikeS In VA

For smaller ones i just relay them through a dummy account on our SMTP server so i don't have to explain 100 times what info i need from them for this to work.

You can use DNS names if you have your DNS servers info, in the lan parameters of the system. Then just use like gmail to do the outgoing. They have smtp for outgoing.

I use the smtp of the Internet connection on site. In the command line ping the smtp and you will see the IP address associated with the smtp server. Use that number in the setting. Don't forget to input a domain name in the system wide parameter, if you don't the smtp server can reject your anonymous email because the system don't send domain name by default.
good luck!

on our system i had it setup to use our ISP.works fine,recently i was curious to try using Gmail. I signed up for a gmail account and searched the internet to find out what their IP Address was.and what Port to use.
so in Mclass i point to their ip,port ,username,password,and set to SSL encryption.
seems to work well,i have had it like this for a few weeks now.
i do not have any settings assigned under gateway tab in system parameters.

We just cutover a new 7100 for a client, they have their own smtp server, and are using Charter for email. Charter requires SSL for authentication...we put in smpt.charter-business.net, port 587, user name-password...same info put in MClass...setup mboxes..will not work! Finally Charter says they dont support relay. Any suggestions would be appreciated. Am I missing something perhaps?

ddorn / Wisconsin

We use GoDaddy to host our website. We ping their mail server and get the IP address. Then we made an account [email protected] that we use. We just put in the account password and port and it works great.

Thanks everyone. We just had good success setting up an OS7030 email gateway using Go Daddy.

MikeS in VA

I use Google's SMTP server that's sole purpose is for this type of mail, you can set it to use it without any authentication, it's used for things like printers and the like to send fax/scans/ect via email. I believe the address was aspmx.l.google.com it should allow you to send without the need for a mail account.

If you need to find out the ip address of a site just go into command prompt and do a tracert ex. tracert smtp.gmail.com it will give you the ip. Then just use the settings that you would use for Outlook for instance.