atcomsystems.ca/forum
Posted By: Kaiser No Ringback on Softphone? - 04/21/13 05:52 AM
Howdy,

I have a customer and when using the OfficeServ Communicator Softphone, there's no ring back when calling extensions, it's totally silent until the voicemail picks up. Any ideas?
Posted By: nameless Re: No Ringback on Softphone? - 04/23/13 01:06 PM
what system and version?

If 4.60b or higher you need to forward the RTG (ring tone Generator) ports to the Cab/MP10a/MP20s/OAS card
Posted By: Kaiser Re: No Ringback on Softphone? - 04/27/13 05:46 AM
7100 v4.65
Posted By: nameless Re: No Ringback on Softphone? - 04/30/13 12:33 PM
Is this softphone local or remote?

Since you are running >=4.60b then have you got the 45000 range forwarded to the OAS/MP card?
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